At The Auditors Club (TAC), we strive to deliver world-class advisory, India Entry setup, and financial infrastructure services. We maintain a clear, transparent, and fair refund framework for all our clients.
1. Satisfaction Commitment & Cancellation Window
If you choose to cancel a service engagement with TAC, refund requests are evaluated based on the progress of service execution and statutory disbursements already performed:
- Pre-Execution Cancellation: Full refund of professional service fees (less payment gateway processing charges) if requested before document preparation or regulatory filing begins.
- 30-Day Evaluation Window: Refund requests submitted within 30 days of initial service purchase where advisory execution has not reached completion milestones.
2. Non-Refundable Statutory Components
Please note that certain components of professional service fees are non-refundable once remitted:
- Government & Statutory Fees: Filings paid to Ministry of Corporate Affairs (MCA), Goods & Services Tax Network (GSTN), Income Tax Department, or Trademark Registry.
- Stamp Duty & Notary Expenses: Official state stamp duties and notarization fees incurred on entity documents.
- Third-Party Vendor Disbursements: Digital signature (DSC) tokens, physical seal creation, or apostille fees already processed.
3. Service Credit & Reallocation Option
In lieu of cash refunds, clients may elect to receive 100% Store Credit of TAC professional fees. Store credits can be applied toward any future TAC services (such as GST filing, virtual CFO advisory, corporate tax structuring, or investor pitch deck preparation) with no expiration date.
4. Force Majeure & Regulatory Rejection
TAC is committed to thorough compliance validation. In the rare event that a statutory application (such as company name approval or GST registration) is rejected due to regulatory changes or government mandates, TAC will re-file at no additional advisory fee or assist in structuring an alternative entity model.
5. Refund Processing Timeline & Method
Approved refunds are processed within 3 to 5 business days of confirmation. Refunds are remitted via bank transfer or credited back to the original online payment method used during checkout.
How to Request a Refund
To initiate a refund or request service fee reallocation, submit your order/invoice number to: